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02/22/2024
Notice to Consumers - Preventive voluntary and corrective maintenance campaign
Preventive voluntary and corrective maintenance campaign on certain electric water heaters manufactured by Ariston Thermo Group between 2007 and 2015.
Ariston Thermo Group has always been committed to maintaining the highest level of safety, manufacturing quality and reliability for all its products. That's why Ariston Thermo Group has decided to launch a voluntary and preventive maintenance campaign on some water heaters all over the EU.
Acccs a result of incidents occurred in France involving some models, our product quality monitoring procedures allowed us to identify a risk of overheating of product electrical components at the frontal cover, accentuated by non-compliant installations or lack of regular maintenance, involving electric water heaters produced between 2007 and 2015. In rare cases, this can cause a potential risk of fire water heater fire starting.
The models are floor standing water heaters on a support with a capacity of 200, 250 and 300 liters under some brands of Ariston Thermo Group.
We invite any user, whose water heater meets the mentioned criteria, and those who may be concerned to:
An authorized service provider will carry out maintenance and the necessary operations.
Where to find the product references?
The serial numbers are on the water heater plate bottom or left side.
02/22/2024