Sustainable comfort for everyone

Our purpose is to provide everyone, in every corner of the world, with high-quality heating and hot water solutions, while protecting the environment.

The Sustainable Development Goals (SDGs) are a set of 17 global goals agreed by the General Assembly of the United Nations in 2015 with the Resolution “Transforming Our World: the 2030 Agenda for Sustainable Development” and a promise: leaving no one behind
These goals were unanimously endorsed by all 193 Member States of the General Assembly of the United Nations.

The 17 goals are supported by 169 targets, which are measured thanks to a list of 244 global indicators.

With respect to the 17 goals, the economic, social and environmental impacts generated through Ariston Group’s operations contribute towards 9 of them.

ROAD TO 2022
Focus on
  • >80% of revenues generated from highly efficient and renewable products
  • >3 million tons of CO2 equivalent avoided thanks to our most evolved technologies
  • Bringing Comfort where it’s hard or impossible to find
    • of revenues from highly efficient and renewable solutions
    • in research and development investments dedicated to renewable products
    • 1,3 MLN tons of CO2 equivalent avoided thanks to our high-efficiency technologies since 2018
    • The Ariston Comfort Challenge comes to Vietnam
    • energy efficiency from plants to products
    • Aristide Merloni Foundation: supporting local communities since 1963
    Focus on
  • Double-digit growth growth of profitable revenues
  • 80% of turnover from innovative products (younger than 5 years)
  • Up to 800.000 connectivity-ready products
    • growth of profitable revenues compared to 2019
    • Racold wins the National Energy Conservation and Appliances of The Year awards
    • 250,000 connectivityready products sold in the last 2 years
    • of turnover from innovative products (younger than 5 years)
    • Passion for excellence: towards a World Class Company
    • 25% of connected products remotely monitored from our technical support centre
    Focus on
  • >95% of products require no technical interventions in their first 5 years of service
  • Excellence Class Service in NPS at Group level and in all countries
    • of products require no technical interventions in their first 5 years of service
    • 10 YEARS warranty
    • Certification of quality, environment, health and safety management systems
    • Million people in the world use and appreciate our products every day
    • in training for service centre partners, 90% of which held online
    • First international technical committee remotely managed
    Focus on
  • Local resources holding more than 80% of managerial positions (84% in 2020)
  • More than 60% of managers coming from internal career paths (78% in 2020)
  • 0 injuries in our production sites (injury frequency has seen a reduction of 12% while the severity index decreased by 22% vs 2019)
    • people across 42 countries of 53 different nationalities
      engaging recruitment process to introduce candidates to the company’s culture
    • 42% of white collars are Millennials
    • Occupational Health and Safety Management System corporate certification in accordance with new international standard ISO 45001:2018 (14 sites included)

    • CANDIDATE EXPERIENCE SURVEY listening to candidates and NPS to continuously improve the talent acquisition process
    • new hires of which 65% are millenials and 7% belong to generation Z
    Focus on
  • Defining a structured model of sustainability governance (starting from 2018)
  • Training 100% of our people on Ariston Group ethics and integrity culture (starting from 2018)
    • 5 independent board members (45% of total)
    • Update to the organisation and management model
    • Worldwide Whistleblowing process
    • BN € the economic value generated and distributed in 2020
    • Trade Compliance Project
    • Towards a governance of sustainability
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