Start from customers

Our Quality culture starts from the ability to design and manufacture products that meet the highest quality standards and the needs of our customers all over the world — and then involves all business processes, from supplier management to support services, in order to continuously improve the experience of those relying on our solutions.
Road to 2022
  • OF PRODUCTS REQUIRE NO TECHNICAL INTERVENTIONS IN THEIR FIRST 5 YEARS OF SERVICE
  • NET PROMOTER SCORE: BEING RECOGNISED AS EXCELLENT BY OUR CUSTOMERS AT GROUP LEVEL AND IN EACH COUNTRY
2021 | KEY FACTS AND FIGURES
95% of products
REQUIRE NO TECHNICAL INTERVENTIONS IN THEIR FIRST 5 YEARS OF SERVICE
10 years
in the life of products covered by our services
platform launch
Certification of quality, environment, health and safety management systems
100 devices
connected to our international technical committees
2500 hours of training to over 3500 professionals
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